FAQs

🐾 Frequently Asked Questions

📦 When will I receive my order?
Most orders arrive within 3–30 business days, depending on your location and the product. Please allow 2–5 days for processing before shipping.

🚚 Why did I receive only part of my order?
To get your items to you faster, we may ship products from different warehouses. If part of your order arrives first don’t worry, the rest is on its way!

🌍 Do you ship internationally?
Yes! EVER TAIL offers worldwide shipping to most countries.

🔄 Can I return or exchange an item?
We accept returns for damaged, defective, or incorrect items. Please contact us within 7 days of delivery with your order number and photos.
👉 Check our Return Policy page for full details.

💳 What payment methods do you accept?
We currently accept secure payments via PayPal and Card payments at checkout.